Tenant FAQ's

Answers to your common questions

Can you hold a place before I apply?
You may not hold a home until your application has been processed and approved.

Do I pay first month’s rent and last month’s rent with my security deposit?
No, You will only pay your first month’s rent and your security deposits.

How do I pay rent?
We have a secure tenant portal where you are able to sign in and pay rent payments.

How old do you have to be to apply?
Any person 18 and older must apply.

I want to get a pet. What do I do?
Some owners do not allow pets. You will need to contact us to answer this question. We do have a restricted breed list along with qualifications. If the owner allows a pet and you meet the criteria, you will submit a lease change form and we will set up the paperwork allowing you to have a pet.

I want to move out, but my roommate wants to stay. What do I do?
We have a roommate release form and the remaining roommate (s) would have to qualify on their own.

Is the deposit refundable?
Yes, the security deposit is refundable.

My lease expiration is coming and I want to move out. What do I do?
You are required to send a 30 day written notice indicating your desire to vacate the premises and on what date. This notice is due  before your last rental payment is due.

Who is responsible for paying for repairs & maintenance requests?
The landlord is responsible for keeping the home in working order. Any cosmetic issues are only cosmetic and therefor are not repairable issues. Any repairs necessary caused by a tenant will be the tenant’s responsibility. 

Who needs a cosigner?
You may be able to qualify with a co-signer. This will depend on whether there is another application behind yours. Please see our qualification guidelines.

You have a property I want to rent. How do I apply?
Please visit our website in our homes for lease section. You will find the application link under the home you are wanting to apply for.

Areas We Serve

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Our Office

Arizona Management Group
Keller Williams Biltmore Partners
2920 E Camelback Road #100
Phoenix, AZ 85016
Office (480) 382-1440
Fax (480) 603-3936